Phantom Screen Service

Like every product on your home, your Phantom Screens may occasionally need service. If you watched this video on maintaining and cleaning your Phantom Screen and still need some help, we would be happy to schedule a time with you to service your Phantom Screen!

To help begin processing the service on your Phantom Screen, we would like you to provide some information in the form below. We also wanted to make sure that you are aware of and understand our service fees, should they be required for your repair.

Please send us the required information below so we can assess what is needed to service your screen system. Once we receive your information, we will begin to process your request for service.

Phantom Screen Service Request
Thank you for this information – this helps us understand the service needed.
Name*
First Last
Address*
Street Address Address Line 2 City State ZIP Code
Phone*
Email*
How did you hear about us?*
You selected other, will you please share how you found us today?*
You selected referral, will you please share who referred us to you?*
Original install date*
Did Paramount Siding & Windows install your screen system?*
- Yes
- No
What type of system are you needing service on?*
For example, is it a door screen, a motorized screen or a large XL wall screen?
How many screens need to be serviced?*
Please explain in detail the service needed on your product*
If possible, please attach photos of the screen needing service
Drop files here or

Accepted file types: jpg, png, gif, pdf, Max. file size: 4 MB, Max. files: 4.
Paramount Siding and Windows is the Phantom Authorized Distributor for the Denver Metro area, and we work with a network of dealers who install and service Phantom products. Our dealers guarantee their installation for 2 years from the initial installation. If the product is not working properly due to installation, they will make the adjustments required for no additional fee. The product, however, does need to be properly maintained and cleaned to operate properly. We and our dealers are not held responsible for operational errors such as walking through the screen or from animals or weather disrupting the unit. In most cases, a simple adjustment or minor parts might be needed to get your screen working properly.

SERVICE OPTIONS INCLUDE BUT ARE NOT LIMITED TO:
1. Standard service call: basic cleaning and adjustment
2. Re-screen door unit: install new mesh on an existing door unit
3. Legacy swap: exchange your existing housing, slidebar, and mesh for a new screen door unit with the Legacy latch system. When possible, your existing tracks and adapters will be reused
4. Custom service call: services outside of the above, such as for XL (oversized door) units or Executive (patio screen) units or when additional parts or labor may be needed
The homeowner or their authorized representative is required to be present during service. Specific costs of your service will be discussed with you after your dealer has assessed the unit and prior to work beginning. Payment at the time of service is expected and appreciated by your dealer.
Phone
This field is for validation purposes and should be left unchanged.

93765

Phantom Screen Service

Phantom Screen Service Request

SERVICE OPTIONS INCLUDE BUT ARE NOT LIMITED TO:

720-796-4962