Limited Lifetime Workmanship Warranty You Can Trust

At Paramount Siding & Windows, Inc. (hereinafter “Paramount”), we proudly stand behind our installation. The following parameters are set forth to ensure Buyers know and receive the terms of our warranty program.

Warranty: When Paramount supplies material and labor for the installation of replacement of siding, soffit, fascia, window trim, gutters, replacement windows or doors, or retractable screens, Paramount warrants that its installation workmanship will be free from defects and will be accomplished according to manufacturers' installation instructions or accepted industry standards and practices.

Who is covered: This warranty is provided to the original property owner that purchased the improvements from Paramount (hereinafter “Buyer”). This warranty is not transferable beyond the original buyer. 

Warranty term: The warranty coverage for full replacement on a single-family residential home is in effect for as long the Buyer owns the home where the improvements were completed (Limited Lifetime Workmanship Warranty). Full siding replacement is defined by Paramount as replacement of a full wall of siding, including trim, flashing, etc.

The warranty coverage for partial replacement on a single-family residential home is in effect for two years while the home where improvements were completed is owned by the Buyer (Two Year Workmanship Warranty). Partial siding replacement is defined by Paramount as replacement of a partial wall of siding, a full wall of siding that did not include trim and flashing, etc. Paramount provides this two-year warranty on partial replacement projects of siding, soffit, fascia, window trim, or gutters (services or repairs) because of potential pre-existing conditions that may impact our installation. See further applicable exclusions on page 2.

The warranty coverage for commercial properties, including multi-family buildings, is in effect for ten years while the building where the improvements were completed is owned by the Buyer (Ten Year Workmanship Warranty). Commercial properties are defined as buildings where the intended use is commercial activities take place. This includes but is not limited to multi-family housing buildings, office buildings, retail spaces, industrial buildings, or warehouses. A multi-family building is defined as a single building or group of buildings that are separated into two or more housing units.

Paramount provides a two-year workmanship warranty on new Phantom Screen units installed by our company (Two Year Workmanship Warranty) in accordance with manufacturer recommendations. The manufacturer Phantom Screens provides a limited lifetime warranty on parts for Phantom screens, but the screen mesh is not covered by any warranty. Screen motors are manufactured by a third party and are subject to the applicable manufacturer’s warranty. Buyer is responsible for the cost of labor to service items covered by the manufacturer warranty on parts. Paramount provides a one year warranty on caulking and will re-caulk any area that requires correction to prevent leakage. This correction will take place, if necessary, only during the one-year warranty period. Buyer should maintain caulking throughout the life of the home.

What is covered: In the event of a valid warranty claim, Paramount will furnish labor to repair defective installation workmanship. Paramount will also supply replacement materials when necessary to make such repairs.

Paramount reserves the right to substitute materials that it believes are of equal value if materials identical to those originally installed are no longer readily available to Paramount at the time such repairs are performed. All replacement work and materials will be provided solely by Paramount or by parties designated by Paramount. The Buyer may not contract with another to provide such labor or materials unless otherwise directed in writing by Paramount. Repairs undertaken by the Buyer or third parties without the written approval of Paramount will void this warranty.

What is not covered: This warranty does not cover pre-existing conditions on Buyer’s home that cause product damage; and it does not cover damage caused by work completed by the Buyer or third parties following Paramount’s installation. It does not cover damage caused by people or animals or damage related to acts of God, weather conditions, storm damage, fire, flood, earthquake, moisture, water, humidity retention or accumulation, mildew, mold, settlement or deterioration of the building structure, improper care, adverse effects of pollution, normal surface wear, accidental or intentional damage, manufacturing defects, failure of materials, or any cause beyond Paramount’s control. In addition, this Warranty does not cover routine maintenance (e.g., painting, cleaning, caulking). Paint applied by Paramount is excluded from this warranty. 

Paramount will not be liable in any event for consequential, indirect, or incidental damages of any kind, including damage to the interior or exterior of any residence whether for breach of this warranty, negligence, strict liability in tort, or for any other cause. The total liability of Paramount for claims under this warranty shall be limited to, and in no event, shall exceed, in the aggregate, the total installed cost of the home improvement products originally installed by Paramount. This warranty does not cover Phantom Screen units serviced after their original workmanship warranty period expires because of potential pre-existing conditions. 

Modification of warranty: This warranty may not be changed or modified except in writing, signed by an authorized officer of Paramount.

Sole and Exclusive Warranty: This warranty is Paramount’s sole warranty and is in lieu of all other warranties, whether express or implied. Paramount disclaims all other express or implied warranties, including the implied warranties of merchantability and fitness for a particular purpose. This Warranty does not replace any warranties made by the manufacturer of the materials installed by Paramount, and any claims relating to defective materials should be made directly to the manufacturer of such materials as stated in its written warranty.

Service Fees: Paramount charges a $95 trip fee for services not covered under the warranty. This charge covers the first hour of one technician’s time, starting from when they leave Paramount’s office for Buyer’s property. There is an additional $50 charge per technician for each additional 30 minutes required to complete the service. Time ends when the technician(s) leaves Buyer’s property. The Buyer is responsible for the costs of required materials not covered by manufacturer’s warranty, shipping, and a 15% administrative cost related to the service.